If you have any questions, please do not hesitate to contact us on Etsy or by calling toll-free at 1-800-406-2310. Our business hours are from 08:00 AM – 05:00 PM Monday-Friday CST.--------------------------------------------------------ABOUT US:ARTCANVAS Inc. creates high quality ready-to-hang canvas art custom-built to order. This handcrafted canvas will add beauty, color and personality to any space, provide a lifetime of smiles and instantly captivate any visitor.--------------------------------------------------------SHOP WITH CONFIDENCE / ARTCANVAS OFFERS: ✔ 15+ Years of Industry Experience✔ FAST & FREE US Intercontinental Shipping✔ Five-Star Customer Service✔ Manufacturer’s Lifetime Warranty✔ Made in the U.S.A. quality✔ No-Hassle Money Back Policy--------------------------------------------------------ABOUT OUR CANVAS PRODUCT (INK, CANVAS, STRETCHER BARS):All of our pieces are Giclee printed on premium artist-grade canvas using the finest-quality genuine Epson fade and UV resistant inks. The inks we use have a life expectancy of over 100 years and our canvas has a beautiful texture, look, and feel of fine art. Every image we print is reviewed by our in-house graphic team for quality, color, and detail.Each canvas is professionally hand-stretched around .75" or a 1.5" deep sustainable, non-warping real wood frame created from American Honey Pine. Our UV-resistant genuine Epson Ink in combination with our artist-grade canvas grants easy cleaning and protection from dust, scratches, moisture and fading.--------------------------------------------------------WHAT’S IN THE BOX:✔ Your gorgeous ready-to-hang gallery-wrapped on a pine frame canvas in your selected size and depth✔ Free hanging hardware✔ Art hanging instructions✔ Free shipping insurance--------------------------------------------------------SHIPPING:We offer FREE Shipping for all orders to Intercontinental USA. Who doesn’t love that? This canvas will come carefully packaged using foam corner protectors and sturdy box to ensure safe and secure delivery to your home or business. Your order will ship out within 1-2 business days and take about 2-5 days for delivery depending on how far you are located from our facility at Niles, IL.--------------------------------------------------------CUSTOM ORDERS:If you desire a custom canvas, please call us and we will be happy to assist you. We can print your family, pet, vacation and other personal photos utilizing our top of the line canvas printers and our selection of sizes and layouts.--------------------------------------------------------CONTACT US:If you have any questions, please do not hesitate to contact us on Etsy. Or call us at our toll-free phone number: 1-800-406-2310. Our business hours are from 08:00 AM – 05:00 PM Monday-Friday CST.